Trina Williamson is an experienced professional with over 20 years in the healthcare industry, specializing in operations and contact center management. She holds a Data Analytics certification, enabling her to leverage data-driven insights for strategic decision-making. Additionally, Trina has earned multiple certifications in RingCentral, showcasing her expertise in cloud communications and collaboration solutions. With a strong background in operational management, contact center operations, and technology integration, she is dedicated to enhancing efficiency, improving customer experience, and optimizing business performance.